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15" SPEAKER & BOX FIRE ON 11/28/24@10:25AM
"I PURCHASED A 15"" SPEAKER & BOX FOR MY HUSBAND FROM THE ROCKVILLE AUDIO WEBSITE AS OF THURSDAY 8/2/2024@11:53AM RECEIVED SPEAKER BOX & WIRES ON THURSDAY 8/8/24@10:58AM VIA UPS DELIVERY RECEIVED SPEAKER ON FRIDAY 8/9/24@11:03AM VIA UPS DELIVERY THEN AS OF TODAY THURSDAY 11/28/24 AT AROUND 10:25AM MY FAMILY AND I WAS LEAVING FOR THANKSGIVING LUNCH AS WE ARE DRIVING DOWN THE HIGHWAY OUR CAR FILLED WITH SMOKE AS WE CHECKED & LOOKED OVER THE SPEAKER & BOX IN OUR TRUNK WE NOTICED THE SPEAKER & BOX WAS ON FIRE AT THIS TIME THIS CAME OUT OF NO WHERE WITHOUT ANY TYPE OF SIGNS ANYTHING WAS WRONG WITH SPEAKER OR THE BOX(ALL WHILE MY CHILDREN,MY HUSBAND AND I WAS ALL INSIDE OUR VEHICLE ON A BUSY HIGHWAY OUR VEHICLE FILLED WITH SMOKE) I NEED SOMEONE TO CONTACT ME DIRECTLY ASAP MY NAME IS MISSA MEXICO(ORDER WAS PLACED IN MY HUSBAND NAME BILLY MEXICO)PHONE#269-264-2411 EMAIL MISSABACK1978@GMAIL.COM ORDER#892072 ORDER INCLUDED:ROCKVILLE K5 W15 K5 S2 15"" 2000 WATT 2 OHM CAR SUBWOOFER+VENTED SUB BOX ENCLOSURE ALSO CAME WITH SPEAKER WIRES AS WELL & THESE WIRES WAS BEING USED AT TIME OF THE FIRE ON 11/28/24@10:25AM *AT THIS POINT I NEED SOMEONE TO CONTACT ME ASAP IN REGARDS TO THIS VERY DANGEROUS ISSUE I WOULD EXPECT SOMETHING TO BE DONE TO CORRECT THE ISSUE MY FAMILY HAD TO EXPERIENCE ON 11/28/2024@10:25AM OR ILL HAVE TO TAKE FURTHER ACTIONS (I WOULD LOVE TO HANDLE THIS WITHOUT HAVING TO DO SO BUT WILLING TO DO WHATS RIGHT)ILL BE LOOKING FORWARD TO HEARING FROM SOMEONE AT ROCKVILLE AUDIO COMPANY NO LATER THEN MONDAY 12/2/2024 *JUST FOR MORE INFORMATION I WOULD NOT LIKE A REPLACEMENT AS I WOULD NEVER RISK MY CHILDREN OR FAMILIES SAFETY TO EVER PURCHASE OR USE ANY PRODUCT MADE BY THE ROCKVILLE AUDIO COMPANY OR WITH THE ROCKVILLE NAME AS MY FAMILES LIVES ARE WAY MORE IMPORTANT THEN ANY TYPE OF CAR AUDIO EQUIPMENT SO AGAIN THANK YOU AND ILL LOOK FORWARD TO HEARING FROM SOME AT YOUR COMPANY NO LATER THEN MONDAY DECEMBER 2ND 2024"