Frequently Asked Questions
You can earn 1 point for every $1 spent on the subtotal of eligible products, calculated after discounts and before taxes and shipping.
Your points can be redeemed as discounts at checkout on any product in our catalog. Points cannot be applied to taxes or shipping.
Log in to view your current balance in the section above, or find it under the Rewards tab on your account page.
No, points are not issued for any orders made before our rewards program was launched on March 20, 2026.
No, you need to create an account on rockvilleaudio.com to accrue points. Purchases made without signing in do not accrue points.
No, points cannot be earned on tax, shipping, gift cards, or store credit.
We love hearing your thoughts! As a thank you for sharing your reviews, we offer points through our rewards program. Here are a few things to keep in mind:
- You can earn points for up to 10 written reviews, 10 photo reviews, and 10 video reviews over the lifetime of your account.
- Reviews must be submitted at least 24 hours apart.
- All reviews are moderated and must be approved to earn points.
No, rewards coupons are single-use only. This means we cannot reissue rewards coupons as refunds on returns. Please note that once you place an order using a coupon code, financial changes to an order will result in the loss of the coupon.