Support
The product is great. The service and ordering. . . not so much
"I wasn't going to write a review on this. But since you sent it to me, asking me, here we go. . . . I paid to attend the annual d j expo at the hard rock casino and hotel in atlantic city. As there were many vendors there, your booth was unable to sell any products displayed on the floor. My only option was to order it online, which didn't make any sense because why would I pay to go to a convention exhibition and then have to just order the product online. Anyhow, after I ordered it about 2 hours later, I still got no confirmation email. So I went back to the booth to see the salesman. He set me the confirmation at that point. Well, five days goes by and there is still no tracking information set to me about my order. So I contacted Rockville by email. I was told that my order did not exist. Not only was my credit card already charged for the product I did not receive it in the time that I was told by the salesman at the convention. After three days of trying to sort out my order, they finally shipped it to me which came a week later than expected. The product is great, but my experience and the service was a zero."