Frequently Asked Questions
Points are earned on the subtotal of eligible products only, after discounts and before tax/shipping. Points are earned at 1 point per $1 spent.
Points convert to discounts at checkout for any product in our catalog. Points can’t be applied to tax/shipping.
Upon logging in the section above will list your current balance. You can also visit the rewards tab on your account page
Points are not issued for any orders made before our rewards program was launched on March 20, 2026.
You need to create an account on rockvilleaudio.com to accrue points. Purchases made without signing in do not accrue points
Points aren’t earned on tax, shipping, gift cards, or store credit.
We appreciate you sharing your thoughts and opinions via our review system. In return for your hot takes we offer points for our rewards programs, with a few restrictions:
- You can only be rewarded for a max of 10 reviews over the lifetime of your account
- You have to wait at least 24 hours between each review
- All reviews are... reviewed by our moderation team and must be approved to earn points
Rewards coupons are single-use only. This also means we cannot re-issue rewards coupons as refunds on returns. Additionally, once you place an order using a coupon code, financial alteration to an order will cause a loss of the coupon.